TABLE OF CONTENTS
Why Backup Matters
Backup coverage is essential for:
- Birth attendance reliability
- Patient trust and safety
- Program continuity
No doula can guarantee availability at all times. Backup planning is expected and normalized.
Backup Requirements
Backup doulas must:
- Meet Raya credentialing requirements
- Be briefed on the patient's preferences and care context
- Be documented in the Raya platform
When Backup Is Activated
Backup coverage should be activated if the primary doula:
- Is ill or injured
- Has a conflicting birth or emergency
- Is unreachable during labor
- Cannot safely or reasonably attend
If Backup Cannot Be Secured
- Notify Raya Health immediately
- Raya will assist in identifying alternative coverage
- Clear communication with the patient is required
Backup planning protects patients, doulas, and the care team and ensures no one is left unsupported.
.svg){kind=icon}
Find the right doula for you, covered by insurance.